British Board of Film Classification

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Customer news

Recent customer service announcements are listed here.  

If you have any questions please contact the Customer Helpline at or on 020 7440 0299.


Adverts service announcement: Ad submission forms & certificates to go digital-only


Dear BBFC customer Following a positive customer response to the introduction of online submission forms, we will no longer accept paper submission forms for advertisements from 8 October 2012. At that point all submissions should be made via your extranet account, which provides a much quicker...

Packaging service announcement: Packaging submissions to go digital-only


 Dear VPRC member, In response to customer feedback, the BBFC introduced online submissions for VPRC (packaging) works in January. Using the extranet, the service allows you to create an online packaging submission form and to upload a PDF copy of the sleeve for approval. This has several benefits:

New Policy For Classifying IMAX Digital Works


Dear Distributor, The BBFC is pleased to announce a new policy for classifying Imax Digital works which further reduces industry costs for our Theatrical customers. From today (Tuesday 8th May 2012), the policy which has been agreed with the Film Distributors Association, is as follows; New policy...

BBFC Introduces Digital Packaging Submissions


The BBFC is pleased to announce a new digital process for VPRC (packaging) submissions. From Monday 6th February 2012, customers will be able to submit packaging via their Extranet account by completing an online packaging submission form and uploading a PDF copy of the sleeve. This service...

BBFC Tariff Concession For Identical Video Versions of Theatrical Releases


The BBFC is committed to providing a cost-effective and efficient classification service to its customers. To that end, we are pleased to announce a concession in our tariff to identical Video feature versions of classified Theatrical feature works which were given a certificate on or after 1st...

BBFC access during the Crossrail work


Dear BBFC customers & suppliers, With the forthcoming Crossrail Project* making headway and disruption to Soho Square expected, we would like to inform all of our customers and suppliers that deliveries to 3 Soho Square will be possible throughout this extended period. Crossrail have assured...

BBFC Reduces Online Video Submission Form Required Information


Dear Video Customer, The BBFC is always looking to make its submission process easier for customers. To that end, and in light of recent feedback from the BVA and its members, we will be reducing the amount of information required on the Video online submission form by 30%.