British Board of Film Classification

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Customer news

Recent customer service announcements are listed here.  

If you have any questions please contact the Customer Helpline at helpline@bbfc.co.uk or on 020 7440 0299.

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BBFC introduces discount for pre-school video content

16/10/2017

Following discussion with BASE and its members, we are pleased to announce a new 30% discount for children's pre-school content submitted for classification under the Video Recordings Act. The discount comes into effect on Monday 16 October 2017.

BBFC launches Premium PBE for theatrical trailers

16/10/2017

We are pleased to announce the launch of our Premium Pre-Booking Express (Premium PBE) service for theatrical trailers. Premium PBE allows you to book a theatrical trailer classification as late as 5pm on the day before you would like us to view it. This new service goes live today.

Globus submissions integrated with BBFC extranet

12/04/2017

Dear BBFC Home Entertainment Customer,We are pleased to announce we are improving the way content is submitted to us via Globus. From Monday 10 April, you may upload home entertainment content to Globus directly via the BBFC extranet. The benefits include an easier user experience and access to...

Single Sign-On for BBFC Extranet Users

28/11/2016

Single Sign-On (SSO) is a newly improved, streamlined process that allows you to log into multiple services, such as the BBFC extranet and your Globus personal account, with a single set of login details (much like Facebook, Google and Twitter). This is a key step towards our integration of the...

BBFC Tariff Changes effective from 1 January 2017

21/11/2016

I am writing to let you know that we will increase our fees from 1 January 2017.The fee increase model we use for our statutory work (theatrical films under the Licensing Act 2003 and videos under the Video Recordings Act 1984) is Retail Price Index (RPI) minus 1%. In September 2016, the Office...

Pre-Booking Express – More Home Ent. Slots Available from Monday 14 November 2016

09/11/2016

Enhancements to the Existing PBE ServiceDuring the trial period, we will offer an extra 180 minutes of PBE in each afternoon viewing session, providing more PBE slots for you to book. This expanded service will follow the same process, deadlines and fees as current PBE.

Website Maintenance: Sunday 10 April

07/04/2016

The BBFC and CBBFC websites and the Customer Extranet may be unavailable for up to two hours from 6pm on Sunday 10 April.

Deregulation of Cinema Advertising

24/03/2016

I should like to inform you of changes to the regulation of cinema advertising.From 31 March 2016, the BBFC will delegate to the Cinema Advertising Association (CAA) the regulation of all cinema advertisements in the UK.

4DX Exhibition of Theatrical Films

26/03/2015

The Film Distributors’ Association recently asked us whether we would have to classify a 4DX exhibition of a film separately from, and in addition to, the regular 2D version of the film.Having taken legal advice and carried out a test screening in the 4DX cinema in Milton Keynes, we have concluded...

Reclassification of Films Being Re-Released in UK Cinemas

26/03/2015

If we have previously classified a film for theatrical release and you now wish to re-release it theatrically with a BBFC certificate and black card, you may need to submit it to us for a new classification. This document explains what you need to do.

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