On 1 January 2015 we are adjusting several of our charges that could alter how you choose to schedule and deliver content for viewing.

These changes could affect the price you pay for our services when amending or withdrawing your bookings. The following information covers any works submitted, or where content is delivered, from 1 January 2015. Please familiarise yourself with this information before you make your next submission.

If you have any questions, please contact us on helpline@bbfc.co.uk.

Withdrawal fees

Theatrical features / theatrical short films

For each booked viewing slot, we will charge a withdrawal fee of £200 if any of the following occurs:

• Withdrawal or rescheduling of a booking later than 12pm two working days before the viewing date
• Non-delivery of playable, finalised content by 3pm one working day before the viewing date (or 9.30am on the morning of a p.m. PBE viewing slot)
• Non-payment by 3pm one working day before the viewing date (or 9.30am on the morning of a p.m. PBE viewing slot)

Theatrical trailers

For PBE bookings, we will charge a withdrawal fee of £100 if any of the following occurs:

• Withdrawal or rescheduling of a booking later than 12pm one working day before the viewing date
• Non-delivery of playable, finalised content by 4pm one working day before an a.m. viewing slot or 11am on the morning of a p.m. viewing slot
• Non-payment by 4pm one working day before an a.m. viewing slot or 11am on the morning of a p.m. viewing slot

For non-PBE submissions, we will charge a withdrawal fee of £50 if any of the following occurs:

• Withdrawal or rescheduling of a booking later than 12pm one working day before the viewing date
• Non-delivery of playable, finalised content by 3pm one working day before the viewing date
• Non-payment by 3pm one working day before the viewing date

Video

For PBE bookings, we will charge a withdrawal fee of £200 if any of the following occurs:

• Withdrawal or rescheduling of a booking later than 6pm two working days before the viewing
• Non-payment by 3pm one working day before an a.m. viewing slot or 9.30am on the morning of a p.m. viewing slot
• Non-delivery of playable, finalised content by 3pm one working day before an a.m. viewing slot or 9.30am on the morning of a p.m. viewing slot

For non-PBE submissions, we will charge a withdrawal fee of £100 if either of the following occurs:

• Withdrawal of a work at any pre-viewing stage of the classification process
• Non-delivery of content within 30 days of completing your submission form (This will also require you to submit a new form if you wish to continue with this submission)

Works that are longer than the booked slot

This relates to all theatrical and PBE video submissions.

Theatrical

If our measurement of your content is longer than the running time stated on your submission form, we will require payment of the difference before we inform you of the outcome of the viewing.

PBE video

If our measurement of your content is longer than the stated time and requires a longer PBE viewing slot, our Finance team will contact you with the following three options:

• Remain in the PBE scheme and pay the difference
• Remove the work from the PBE scheme and pay the difference (if required) for a standard viewing
• Withdraw the work (This will be subject to a £200 withdrawal fee)

Theatrical works that are shorter than the booked slot

This relates to non-PBE theatrical submissions only.

If our measurement of your content is shorter than the running time stated on your submission form, we will charge a fee that reflects the originally stated running time.

For example, if you submit a theatrical work and tell us that it is 120 minutes, but upon measurement we find that it is 110 minutes, we will charge for 120 minutes.

The following exceptions apply:

• If you are able to notify us of the correct running time by 12pm two working days before the viewing, we will only charge the measured running time.
• If your work has a running time of one minute less than the booked time, we will not charge for this minute.

Incomplete theatrical submissions

If we find a work to be incomplete, unfinished, or in any other respect not the version you will be releasing, we reserve the right to convert the submission to an advice viewing. For this we will charge the advice viewing fee. We will require that you submit the work again in its finished version for another full viewing, and we will charge this in full.

We charge advice viewings at a fixed fee of £76 per submission plus £5.32 per minute of the running time of the submitted material.

Theatrical bookings made for external venues

If a classification screening that is scheduled to take place at a venue away from the BBFC’s premises is cancelled, the venue will often charge a cancellation fee. Therefore, in circumstances in which you are responsible for the cancellation of such a viewing, we will pass on any cancellation fee from the venue to you. This will be in addition to our own withdrawal fee of £200..

Video submissions for works already issued with a BBFC VOD (digital-only) classification

If you submit a video work for a video classification that already has a VOD classification, the video version may be eligible for a discount. We apply this discount where we can confirm that the classified digital-only version and the newly submitted video version are the same. The discount is equivalent to the fee of the original VOD submission.

Where a video submission consists of several elements that have each received individual VOD classifications, only one of the original fixed fees are included in the discount.

Changes to payment of proforma invoices

We are now asking you to pay for works within 30 days. We have reduced this from 90 days.  We will issue payment notifications to you at 10 and 20 days.

We will issue a withdrawal fee of £100 at the end of these 30 days if we have not received payment.