British Board of Film Classification

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Customer news

Recent customer service announcements are listed here.  

If you have any questions please contact the Customer Helpline at helpline@bbfc.co.uk or on 020 7440 0299.

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BBFC Tariff Concession For Identical Video Versions of Theatrical Releases

01/12/2011

The BBFC is committed to providing a cost-effective and efficient classification service to its customers. To that end, we are pleased to announce a concession in our tariff to identical Video feature versions of classified Theatrical feature works which were given a certificate on or after 1st...

BBFC access during the Crossrail work

19/09/2011

With the forthcoming Crossrail Project* making headway and disruption to Soho Square expected, we would like to inform all of our customers and suppliers that deliveries to 3 Soho Square will be possible throughout this extended period. Crossrail have assured us that access to our property will be...

BBFC Reduces Online Video Submission Form Required Information

16/09/2011

The BBFC is always looking to make its submission process easier for customers. To that end, and in light of recent feedback from the BVA and its members, we will be reducing the amount of information required on the Video online submission form by 30%.

Fee Reduction on Content-Identical 2D Versions of Classified 3D Theatrical Trailers and Advertisements

01/08/2011

Following a proposal from the FDA and its members, I am pleased to announce a reduction in the cost of classifying content-identical 2D versions of 3D theatrical trailers and advertisements (including DCP and IMAX). This follows on from our similar initiative in December 2010 for theatrical...

Introducing New Enhanced BBFC Extranet Facility

03/06/2011

The BBFC is always looking for ways to improve its customer service. To this end, I am very pleased to announce that on Monday, 6 June, we will be launching a range of enhancements to our extranet facility.The primary improvements are:

BBFC paper submission forms being replaced by online submission process from 1 July 2011

09/05/2011

Further to our emails of June 2010 and January 2011, we would like to remind you that from 1 July 2011 we will be discontinuing paper submission forms for video works. This means that, for all DVD/Blu-ray submissions under the Video Recordings Act 1984, we will require you to submit using the...

BBFC Announces Fee Reduction on Content-Identical 2D Versions of Classified 3D Theatrical Features

24/12/2010

Following a proposal from the FDA and its members, I am pleased to announce a reduction in the cost of classifying content-identical versions of 3D theatrical features (whether DCP or IMAX). From Tuesday 4 January 2011, subject to the film distributor receiving classification for the 3D DCP or 3D...

BBFC Announces Fee Reduction on '2D' & '3D Anaglyphic' Video Works

19/11/2010

Following a proposal from the BVA and its members, I am pleased to announce a reduction in the cost of classifying content identical 2D or 3D anaglyphic* versions of 3D stereoscopic works.

Introducing As Live

17/09/2010

If you are planning to distribute recordings of live events, you should be aware of the attached new certification process which has been worked up by the Local Authorities Coordinators of Regulatory Services (LACORS), the BBFC and the Cinema Exhibitors’ Association in cooperation with providers...

BBFC Introducing Online Submission forms

24/06/2010

In continuing our drive to reduce turnaround times and provide the industry with the best possible service; I am pleased to announce the BBFC is launching on-line submission forms.

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